UnlimitedHelp.ai | Help with complex navigation and information in airports

Travel help. Reimagined.

Airports are built for movement. But the information inside them? Too often it’s confusing, overwhelming. Buried in signs. Hidden in apps. Many airports are understaffed when it comes to customer support.

What if help was unlimited? Instant. In your preferred mode: conversational, by tapping the screen or by chatting on your phone. And even more incredible: in your language of choice.

That’s the thinking behind SLIK’s Virtual Travel Assistants. Conversational AI agents brought to life in your brand tone as immersive, life-size avatars. Designed to guide travellers through real airport scenarios. And to do it with personality, accurately, at speed.

Talk naturally. Get real help in seconds.

This experience isn’t built around forms, buttons, or rigid menu trees. It’s built around conversation.

Travellers speak like they normally would. The assistant understands. Responds. And keeps the context. Spoken or on-screen, just like talking to a real person.

Because that’s what conversational AI is at its best: language understanding + real-time knowledge + natural delivery. It makes information fast. And it makes it simple.

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Meet the crew

We didn’t build generic chatbots. We built characters.

Four friendly AI avatars. Each with a backstory. Each with a distinct personality. Because information is easier to absorb when it feels human. And because engagement matters. Especially in high-stress travel moments.

Travellers can speak to virtual pilots and cabin crew. Ask questions. Get help. Even have a bit of fun while they’re at it.

And yes, they can ask anything. In any language.

What can they help with?

Real airport problems. Real traveller questions. Real time.

The assistants cover high-frequency needs like:

• Lost luggage and baggage policies
• Wayfinding (gates, lounges, connections)
• Qantas Frequent Flyer points guidance
• Trip inspiration (“Where can I go next?”)
• Promotions and current deals

And the beauty is: it doesn’t stop there. The assistants scale with new content, new scenarios, and new traveller expectations.

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The tech that powers it

We built this experience using a sharp stack designed for realism, responsiveness, and scale.

• Unreal Engine drives the high-fidelity 3D environments and lifelike avatar presentation.
• LLMs (Large Language Models) handle natural conversation, intent detection, and contextual answers in real time.
• Holobox hardware

This isn’t AI as a gimmick. It’s AI as a service layer. Human-like. Immediate. Always on.

The SLIK Holobox: where AI becomes unforgettable

This is where we push past the screen.

Our SLIK Holobox is a life-size, 3D holographic display that brings these AI agents into the physical world as authentic characters. It turns assistance into an experience. One people remember. One people share.

It’s not just a wow factor. It’s practical:

• High engagement through immersive avatars
• Frees up staff for emotionally distressing moments
• Creates a memorable brand moment

This is what happens when service meets experience.

A better way forward

Airports don’t need more signage. They need smarter interaction.

Because travellers don’t want to search. They want to ask.
They don’t want friction. They want flow.

And brands? Brands need experiences that stand out. Not blend in.That’s what we do at SLIK. Creativity and innovation. Merged. Delivered. And always future-facing.